Cancellation & Refund Policy


babyshop.zepo.in believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on thebabyshoponline.in?

we usually ship most of the orders as soon as we receive them during working hours.

if there is a delay in delivering the product, the customer is at liberty to cancel the order for a full refund

after the product has been delivered, if you are not happy with the product or feel you do not require it, you can return the product & get store credit for the value of the product

 

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8042115129 or email us at info@babyshoponline.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.